Privacy Policy

When you sign in with Google or Apple, we receive your name and email address from the identity provider. We store these to identify your account and associate your trips with you.

We store the trip data you create — trip titles, destinations, start and end dates, and the individual itinerary blocks (time, kind, title, notes, location) that make up each day.

We do not collect payment information, physical addresses, or any sensitive personal data beyond the above.

Your data is used solely to provide the TripHelm service — displaying your trips in the calendar, allowing you to edit them, and making them available to AI clients (such as Claude or ChatGPT) that you explicitly authorize.

When you connect an AI assistant through the MCP connector, that assistant can read and write your trip data on your behalf. It can only do so while you maintain that authorization.

We do not use your data for advertising, profiling, or any purpose unrelated to planning your trips.

All trip and account data is stored in a Neon Postgres database hosted in the US East region. Authentication is handled by WorkOS, whose infrastructure is also US-based.

Data is encrypted in transit (TLS) and at rest by the database provider.

We share your data with the following sub-processors, and no one else:

• WorkOSAuthentication and identity (Google/Apple SSO)
• NeonDatabase hosting
• VercelApplication hosting and edge delivery

We do not sell, rent, or trade your personal information to any third party.

Your data is retained for as long as your account exists. If you delete individual trips, the data for those trips is permanently removed from our database. If you request account deletion, all associated trip data and account records are deleted.

To request account deletion, email support@triphelm.com.

• Delete any trip at any time from the dashboard — data is removed immediately.
• Revoke AI client access at any time through your AI assistant's settings (e.g. Claude.ai Connected Apps). This immediately terminates the connector's ability to read or write your trips.
• Request a copy of your data or full account deletion by contacting support.

Questions about this policy or your data? Email us at support@triphelm.com. We'll respond within a few business days.